Terms of service

Welcome to Calico Critters Corner Global. By accessing or using our store, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By browsing, purchasing from, or interacting with Calico Critters Corner Global, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Store.

2. About our products

Calico Critters Global specializes in vintage and rare Sylvanian Families and Calico Critters collectibles, as well as new replacement parts and accessories. Many items are one-of-a-kind, and condition is described and photographed individually in each listing.

3. Orders and pricing

  • All prices are listed in US dollars (USD) unless otherwise specified.
  • We reserve the right to refuse or cancel any order, including in cases of pricing errors, inventory issues, or suspected fraud.
  • Inventory is synced between platforms in real time, but in rare cases an item may sell on another platform simultaneously. If your order cannot be fulfilled, we will refund you in full.

4. Payment

Payment is processed at checkout via secure payment processors. We do not store full credit card information.

5. Shipping and returns

Please refer to our Shipping Policy and Refund Policy for details.

6. Intellectual property

"Sylvanian Families" is a trademark of Epoch Co., Ltd. "Calico Critters" is a trademark of Epoch Everlasting Play LLC. Calico Critters Corner Global is an independent reseller and is not affiliated with, endorsed by, or sponsored by Epoch or any of its subsidiaries. All product photos and listing copy on this Store are copyright Calico Critters Corner Global and may not be reused without written permission.

7. User content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to display and use that content in connection with the Store.

8. Account responsibilities

If you create an account, you are responsible for keeping your login credentials secure. Please notify us immediately of any unauthorized use.

9. Limitation of liability

To the maximum extent permitted by law, Calico Critters Global's liability for any claim relating to an order is limited to the amount you paid for that order.

10. Governing law

These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia.

11. Changes to these Terms

We may update these Terms from time to time. The current version is always posted on this page with a "Last updated" date at the top.

12. Contact

Questions? Email ashleycrang@gmail.com